Privacy Policy

Last updated: November 2026

This policy explains what data Arrow Rivals: Multiplayer Maze ("the App") collects and how it is used.

Data we collect

• Reports and hidden players: if you report a player name or hide a player, we store who reported or hid whom, so offensive names can be reset and hidden players are not matched with you.
• Crash reports: if the app crashes, technical details (device model, Android version, app version, the error) are sent to Firebase Crashlytics so we can fix it. They contain no messages or contacts.
• Notifications (only if you switch them on): a device token so we can tell you about friend requests and friends playing your challenges. The evening streak reminder is created on your phone and sends nothing.
• Account data (optional): if you sign in with Google we receive your Google user ID, display name and profile picture URL to create your player profile. You can play without an account.
• Gameplay data: levels cleared, stars, achievements, solve times and the moves used to solve a level (to verify times). For signed-in players this is stored with Google Firebase so that leaderboards, friend rankings and cloud save work.
• Friends: your friend code and the friend connections you create.
• Advertising: Google AdMob may collect device identifiers (such as the Advertising ID) to show and measure ads. Where the law requires it (for example in the EEA, UK and Switzerland) we ask for your consent first, and you can change your choice any time in Settings > Ad privacy choices.
• Purchases: handled by Google Play Billing. We never receive your payment details. We keep a record of each purchase (product and Google order number) so that gems are credited once, to the right account.
• Coins & gems: your coin and gem balances, the items you own and your coin-race results are stored with your account. Coins can't be bought or cashed out and have no money value.

How data is used

To run the game, save your progress, show leaderboards, let you compete with friends (including Versus matches, where your player name, progress and result are shown to the other players in the match; in Quick match your fastest runs on public boards may be replayed as a named "ghost" for other players), show ads and deliver purchases. We do not sell personal data.

Deleting your account and data

You can delete your account and all data stored on our servers at any time inside the App: Profile > Delete account. You can also request deletion by email at support@arrowrivals.site. Guest data is stored only on your device and is removed when you uninstall the App.

Children

The App is not directed at children under 13 and does not knowingly collect personal data from them.

Contact

support@arrowrivals.site